😥 Sadly, we're not cool enough to have our own app yet. We're just a humble family business that runs on blood, sweat, and caffeine. But if you help us spread the word about our awesome teaching technique, who knows? We might even make an app someday.
😁 Believe it or not, we actually prefer being a website-based service over an app. It lets us give parents daily progress reports and dish out cash rewards, which would be impossible with an app. Plus, let's be real, who doesn't love winning prizes? Not even grown-ups can resist.
💻 Don't worry, though, we've got a nifty little hack to make your life easier. Just create a shortcut link and save the password on your device (check out YouTube if you're not sure how). That way, you won't have to log in every day and your little one can do their thing independently. It's like magic, minus the bunny ears.
Why did my payment fail when I tried to buy a subscription?
Sorry to hear that you're having trouble. Don't worry, it's not you - it's your bank trying to be extra cautious to keep your money safe.
📭 First things first, double-check that your billing, postal, and email addresses match up with the ones registered to your card.
🏦 If that doesn't work, it's time to bring in the big guns - your bank. They might have put a stop to your payment because they're feeling extra cautious. Or, you could try a different email address and card, and see if luck is on your side this time around.
📩 And of course, if you're still having issues, don't hesitate to come back to us. We'll try to troubleshoot faster than a wizard casting a spell.